Last updated: March 20, 2026
Fixi ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you use our mobile applications (Fixi and Fixi Workers) and related services.
Account Information: Name, phone number, and optional profile details.
Location Data: We collect precise location data (GPS) to connect customers with nearby workers and to provide real-time tracking of active bookings. Workers' location is tracked in the background when they are "available" to ensure efficient job matching.
Service Data: Details about the services you book or provide, including dates, times, and addresses.
We use your information to facilitate service bookings, process payments, provide customer support, and improve our services. Location data is specifically used to show workers to customers and vice-versa during active service windows.
We share necessary information between Customers and Workers (e.g., name, phone number, and location) strictly to facilitate the requested home services. We do not sell your personal data to third parties.
You can manage your profile information and location permissions through your device settings and the app profiles.
If you have questions about this policy, please contact us at support@fixiservices.com